Where to go / who to contact
Ask the landlord, residence-hall desk, household adult, or property manager.
Do these actions in order
I’m stuck — help with this action
Your next small step
Walk through ordinary areas and list the things you use: sink, toilet, refrigerator, heating or cooling, and alarms. You are making a list, not opening equipment.
Get ready
Ask the landlord, residence-hall desk, household adult, or property manager.
- Your rental agreement or home records.
- A phone or notebook for observations from a safe location.
- Manuals or accessible model names for equipment you use.
Make it manageable
- Find the office, website, document, or person named above.
- Work on this one action. If it needs a response, write down who you contacted and when.
- Check the result below before checking off the action. Pause and ask if a requirement is unclear.
What finished looks like
You have a responsibility list and know how to reach repair help.
Words explained
“Requirement” means something you must provide or do. “Deadline” means the last date or time to complete it. “Follow up” means checking what happens next after your first contact.
What you can say
Which tasks should I do myself?
Choose a call or message scriptWhere to get more help
If you cannot identify equipment or safely reach it, record the location and ask for help. For an unresolved rental repair, use local tenant-support resources to understand the next appropriate step rather than assuming you should fix it or withhold payment.
Smoke alarm basics (U.S. Fire Administration) · Read the testing guidance and use your own alarm’s instructions.
Tenant help by state (USAGov) · Find local help when you cannot resolve a rental responsibility or repair question.
I’m stuck — help with this action
Your next small step
Beside each item write who handles routine care and who handles repairs. Renters should check their agreement and ask before attempting work.
Get ready
Ask the landlord, residence-hall desk, household adult, or property manager.
- Your rental agreement or home records.
- A phone or notebook for observations from a safe location.
- Manuals or accessible model names for equipment you use.
Make it manageable
- Find the office, website, document, or person named above.
- Work on this one action. If it needs a response, write down who you contacted and when.
- Check the result below before checking off the action. Pause and ask if a requirement is unclear.
What finished looks like
You have a responsibility list and know how to reach repair help.
Words explained
“Requirement” means something you must provide or do. “Deadline” means the last date or time to complete it. “Follow up” means checking what happens next after your first contact.
What you can say
Which tasks should I do myself?
Choose a call or message scriptWhere to get more help
If you cannot identify equipment or safely reach it, record the location and ask for help. For an unresolved rental repair, use local tenant-support resources to understand the next appropriate step rather than assuming you should fix it or withhold payment.
Smoke alarm basics (U.S. Fire Administration) · Read the testing guidance and use your own alarm’s instructions.
Tenant help by state (USAGov) · Find local help when you cannot resolve a rental responsibility or repair question.
I’m stuck — help with this action
Your next small step
Save the normal repair contact and the separate urgent contact. Ask what the property treats as an emergency and where its written instructions are kept.
Get ready
Ask the landlord, residence-hall desk, household adult, or property manager.
- Your rental agreement or home records.
- A phone or notebook for observations from a safe location.
- Manuals or accessible model names for equipment you use.
Make it manageable
- Find the office, website, document, or person named above.
- Work on this one action. If it needs a response, write down who you contacted and when.
- Check the result below before checking off the action. Pause and ask if a requirement is unclear.
What finished looks like
You have a responsibility list and know how to reach repair help.
Words explained
“Requirement” means something you must provide or do. “Deadline” means the last date or time to complete it. “Follow up” means checking what happens next after your first contact.
What you can say
Which tasks should I do myself?
Choose a call or message scriptWhere to get more help
If you cannot identify equipment or safely reach it, record the location and ask for help. For an unresolved rental repair, use local tenant-support resources to understand the next appropriate step rather than assuming you should fix it or withhold payment.
Smoke alarm basics (U.S. Fire Administration) · Read the testing guidance and use your own alarm’s instructions.
Tenant help by state (USAGov) · Find local help when you cannot resolve a rental responsibility or repair question.
Questions you can ask, word for word
- “Which tasks should I do myself?”
- “How do I report a repair after hours?”
You are ready to move on whenYou have a responsibility list and know how to reach repair help.
Find help and useful links for this topic ↗Learn the words, math, and real-life impact ↗