Where to go / who to contact
Look at an insurance card or policy, or ask the person or office that arranged it.
Do these actions in order
I’m stuck — help with this action
Your next small step
List the type, company, and person to contact. If a parent or employer arranged coverage, ask for the correct customer-service number and how you can get information about your own coverage.
Get ready
Look at an insurance card or policy, or ask the person or office that arranged it.
- The type of situation you need to cover: health, belongings, vehicle, or home.
- Any current insurance card, policy, or family coverage information in secure storage.
- The date you would need coverage and a list of questions.
Make it manageable
- Find the office, website, document, or person named above.
- Work on this one action. If it needs a response, write down who you contacted and when.
- Check the result below before checking off the action. Pause and ask if a requirement is unclear.
What finished looks like
You know what exists and which possible gaps still need an answer.
Words explained
“Requirement” means something you must provide or do. “Deadline” means the last date or time to complete it. “Follow up” means checking what happens next after your first contact.
What you can say
Am I currently covered, and from what date?
Choose a call or message scriptWhere to get more help
If two quotes are impossible to compare, ask for the differences in writing. If a coverage or complaint question remains unresolved, contact your state insurance department. Do not guess that a situation is covered just because a policy has a familiar name.
Find your state insurance department (NAIC) · Choose your state to find consumer help and licensing information.
Understand a renters or homeowners policy (NAIC) · Read the explanation, then ask your provider about your actual policy.
I’m stuck — help with this action
Your next small step
Ask the insurer whether you are covered for the situation and location you care about. For example, ask whether belongings in a dorm or rented apartment are included.
Get ready
Look at an insurance card or policy, or ask the person or office that arranged it.
- The type of situation you need to cover: health, belongings, vehicle, or home.
- Any current insurance card, policy, or family coverage information in secure storage.
- The date you would need coverage and a list of questions.
Make it manageable
- Find the office, website, document, or person named above.
- Work on this one action. If it needs a response, write down who you contacted and when.
- Check the result below before checking off the action. Pause and ask if a requirement is unclear.
What finished looks like
You know what exists and which possible gaps still need an answer.
Words explained
“Requirement” means something you must provide or do. “Deadline” means the last date or time to complete it. “Follow up” means checking what happens next after your first contact.
What you can say
Am I currently covered, and from what date?
Choose a call or message scriptWhere to get more help
If two quotes are impossible to compare, ask for the differences in writing. If a coverage or complaint question remains unresolved, contact your state insurance department. Do not guess that a situation is covered just because a policy has a familiar name.
Find your state insurance department (NAIC) · Choose your state to find consumer help and licensing information.
Understand a renters or homeowners policy (NAIC) · Read the explanation, then ask your provider about your actual policy.
I’m stuck — help with this action
Your next small step
Use the company’s official portal to obtain policy documents. Keep the full records securely and only record their location in Life’s Checklists.
Get ready
Look at an insurance card or policy, or ask the person or office that arranged it.
- The type of situation you need to cover: health, belongings, vehicle, or home.
- Any current insurance card, policy, or family coverage information in secure storage.
- The date you would need coverage and a list of questions.
Make it manageable
- Find the office, website, document, or person named above.
- Work on this one action. If it needs a response, write down who you contacted and when.
- Check the result below before checking off the action. Pause and ask if a requirement is unclear.
What finished looks like
You know what exists and which possible gaps still need an answer.
Words explained
“Requirement” means something you must provide or do. “Deadline” means the last date or time to complete it. “Follow up” means checking what happens next after your first contact.
What you can say
Am I currently covered, and from what date?
Choose a call or message scriptWhere to get more help
If two quotes are impossible to compare, ask for the differences in writing. If a coverage or complaint question remains unresolved, contact your state insurance department. Do not guess that a situation is covered just because a policy has a familiar name.
Find your state insurance department (NAIC) · Choose your state to find consumer help and licensing information.
Understand a renters or homeowners policy (NAIC) · Read the explanation, then ask your provider about your actual policy.
Questions you can ask, word for word
- “Am I currently covered, and from what date?”
- “Where can I read the terms that apply to me?”
You are ready to move on whenYou know what exists and which possible gaps still need an answer.
Find help and useful links for this topic ↗Learn the words, math, and real-life impact ↗